Dear Mr /Ms
Your application for ETA has been carefully scrutinized against the information provided. It is temporarily suspended due to under mentioned reason(s).
Our records indicate that you already possess a valid Residence Visa for Sri Lanka.
ETA will not be granted until your Residence visa expires or cancels.
If you already possess a valid resident visa or multiple entry visa, a fresh ETA application cannot be lodged until that visa expires or cancels.
You may request your representative in Sri Lanka to report to the head office of the Department of Immigration & Emigration for further assistance if necessary
Please retain the following reference number for future reference.
This is a computer generated notice and carries no signatures or seal.
Department of Immigration & Emigration, Sri Lanka.
Thank you for being connected with Sri Lanka Immigration.